Telkom Trolley responses

Sandra Sheinbar,
Sea Point

After reading your article (“Looks like the fixed line is finished”, Off My Trolley, June 27) I felt compelled to drop you a line saying we too have gone with the new telephone system and except for a few hiccups, mainly due to our inability to grasp the system, we have had amazing service from the start.

Also, every time I popped into Telkom the service from those guys was way beyond the call of duty. So helpful and so kind and caring. The only hitch we find is having to carry the phone around with us from room to room which at our age and stage of life is a bit of a nuisance. Luckily we only live in three rooms.We always enjoy your column.

ES Windvogel, Manenberg

I have used my phone for the past seven years with no problems. Even with load shedding, the phone worked.

Battery lasted as long the lights were off, and when it came on the battery just charged. I have perfect internet and wi-fi.

The only thing is you have to book for international calls. But there’s no problem using email.