The City’s Mobile Office initiative has been running for the past year and focuses on areas where communities are far from municipal facilities such as cash offices, housing offices, subcouncil offices or FreeCall lines.
They will be at the Multipurpose Hall, Sheffield Road, Philippi, on Wednesday May 15, from 9.30am to 1.30pm.
“The mobile office is an additional channel for residents to engage with the City. Residents now have an opportunity to approach the customer relations team in person with their account, or to make general enquiries about rates, sewage, electricity, water or other municipal matters. The City aims to have a mobile office in at least one area per day,’ said the City’s Mayoral Committee Member for Corporate Services, Sharon Cottle.
The Mobile Office team will log queries and service requests electronically and provide the customer with a reference number for their record. The reference number will also make it easy for residents to follow up on their service requests.